1. Passion
We have anchored our top motto directly in our company slogan “Passion for Legends”. Why? So that we can all be reminded of this every day. Exclusive vehicles require a special level of dedication in all areas. No matter whether it is paint preparation, care or trade. Only if we and the entire team go to work with passion will we achieve the results that we want and that you rightly expect from us. For us, looking after customer vehicles is more than just a job. It's a mission to do your best every day!
2. Know-how and professionalism
Passion alone is of course not enough. Only those who understand their craft can be at the top. That's why our competent team, with its many years of experience, is fully available to you at all times. Techniques and products have developed extremely quickly in recent years, particularly in the area of preparing and maintaining exclusive vehicles. Through regular training, investments in our state-of-the-art technology and our own creativity, we guarantee that we are always “up to date”. Our company building provides us with a highly professional environment in all respects.
3. Trust and transparency
Sustainable customer satisfaction can only be achieved through a high level of trust and transparency. When you hand over your vehicle to us for care, we automatically receive an advance of trust from you. We are aware of this and that is why we do everything we can to give you back this trust. Transparency in communication with our customers is the basic requirement for this. We're not hiding anything from you. During lengthy vehicle processing processes, unforeseen things can always arise from time to time. In this case, we take our obligation to provide you with information very seriously. You can contact us at any time about the progress.
4. Comprehensive support and 5-star service
We take the time to address your concerns! This is our certain “extra” in terms of service and exclusivity. No matter what concern or problem you and your vehicle have – we make sure that you feel in good hands with us and of course you are. Even for a classic vehicle assessment to create a non-binding offer, we take the time to provide you with comprehensive and transparent advice. We take your wishes seriously and do everything we can to implement them. Amenities such as a free shuttle service to your doorstep, airport transfers, etc. are a given for us.
5. Discretion
Many of the vehicles entrusted to us require a high degree of discretion. And with their owners anyway. That's why we always stand back when you want to protect your privacy. We have developed our SML CarSafe for very special vehicles. Only permanent employees of SML CarGroup have access to the storage facilities. This means you can always be sure that your vehicle will not appear on the internet at some point. It goes without saying that we keep the names and details of our customers under wraps.
6. Humility
We are grateful every day for the tasks we are able to do for you. There are many things that are no longer self-evident in this world. Especially not being able to work with legends of automobile history of all brands and years every day. Being able to do this makes us not only proud, but also humble. We are aware that it is a privilege to be able to look after your vehicles with us. Our job will therefore never become normal, it will remain something special. And that's a good thing to always stay motivated and focused. Always with the aim of making you 100% satisfied at all times – and even more if possible!
7. Social commitment
Help and support wherever it is brought in the world. Commitment to social projects has been an important pillar of our corporate philosophy since the beginning. We regularly support aid organizations, clubs, child and youth welfare organizations and other social institutions. Partly through financial donations, partly through donations in kind or in the form of jointly defined projects. We always keep our eyes and ears open to see where help is urgently needed and take action. We would also be happy to use our own manpower. This is not a marketing strategy for us. We do this out of deep conviction and to help people who have completely different, much bigger concerns than some of us can imagine.
8. Regional activities and community
We try to live out our connection to the region in many ways. Wherever possible, we try to involve and support clubs, service providers, companies and people from the region. This is not only sustainable and efficient, but also brings us all closer together as a community and contributes to harmonious coexistence. That's why we particularly support organizations and institutions in the region, organize community and family events and always come up with new creative ideas and campaigns. Our clear message: We are not elitist, but down-to-earth, familiar and cosmopolitan.
You are currently viewing a placeholder content from Youtube. To access the actual content, click the button below. Please note that doing so will share data with third-party providers.
More Information
